Three ways to fill a shift

Manual Fill, Quick Fill, Quick Fill Guaranteed

All three match the same way. What changes between them is how you pick who fills the shift, and how payment moves.

Manual Fill

Browse, then choose

  • See ranked matches and pick who to send an offer to
  • Match fee held on send, deducted on accept
  • Pay happens off-platform

Quick Fill (Direct)

Send to open seats, fast

  • Offers go out automatically to good matches
  • Match fee held on send, deducted on accept
  • Pay happens off-platform

Quick Fill Guaranteed

Same fast matching, escrow-backed

  • Same automatic matching as Quick Fill
  • Salary escrow held on send too
  • 7-day hold, then auto-credited if no dispute

Only Quick Fill Guaranteed holds salary in escrow and carries the guarantee — see exactly what that covers.

How each party starts

Before any of the three fill modes applies, someone has to start the conversation.

Customers

Match Maker & Quote Request

Describe the job in chat with Match Maker and get ranked matches — the entry point into hiring, not a fourth fill mode.

Or ask a Service Provider for a price with a Quote Request first. You never pay to ask; the Service Provider pays a fixed fee only if they respond with a quote, credited against the match fee if it converts.

Recruiters

Interview Request

Talk to a Jobseeker before committing to a full offer. A matchmaking hold is placed when you send it — priced like a Manual Fill offer, scaled to match %. Only deducted if the Jobseeker accepts; released on decline, cancel, or expiry.

How AI helps you match

Matching isn't one list sorted by keyword. Real AI reads meaning, a deterministic score decides the number — and only the number decides your fee.

AI reads the meaning, not just the words

Job descriptions and profiles are compared with real AI language understanding, not a keyword search. If the model is briefly unavailable, matching falls back to comparing the actual wording — so a match is never blocked by an outage, just less finely tuned for that moment.

The score is deterministic — AI never sets your price

Your match percentage — and the fee tiered to it — always comes from a fixed scoring formula, never from a model's opinion. An AI assistant can re-order how candidates are shown to help you scan them faster, but it only ever reads that score. It cannot change it.

AI that can act, safely

Ask the in-app AI assistant to draft a job, send an offer, or invite a candidate, and it proposes the action for you to confirm before anything happens. It can never touch your wallet balance, your login, or account security — those stay off-limits to AI, always.