Who am I dealing with?
Read the profile and the scope of its current identity or business verification. Discuss experience and evidence relevant to the work.
What a check establishesTRUST & SAFETY / INFORMED DECISIONS
Know who. Know the terms.
Choose your next step.
Working with someone new means making real decisions. SquadGoo gives you account checks, matching context, communication and defined payment paths. Understand what each one does—and what it does not promise.
FOUR QUESTIONS WORTH ASKING
Build confidence from the details.
What are we agreeing to?
Clarify the role or task, timing, location, pay and requirements. An invitation, interview or accepted provider quote is not the same as an accepted work offer.
Interview Requests · Quote RequestsHow will we coordinate?
Eligible work conversations support practical arrangements. Contact access depends on the offer or interview rules, not simply on viewing a profile.
Communication and access windowsWhere does the money go?
Platform charges, task pay and wallet holds serve different purposes. Review the current charge and the selected payment path before confirming.
Current rates · Payment pathwaysUnderstand the boundaries.
Identity and business checks
Personal identity (KYC) and business verification (KYB) are separate checks. Company and Sole Trader requirements differ. Pending, rejected or expired is not the same as verified.
An identity badge is not a guarantee of qualifications, licences, insurance, criminal-background screening or good work.
See the check journeyPrivate contact and work conversations
Ordinary work contact access follows acceptance and the applicable access window. Interviews have their own rules. Public posts do not open private contact access. The current policy controls what remains visible afterward.
Use the app's communication and privacy settings thoughtfully; information you choose to publish is different from a private work conversation.
Read the access explanationIn-app pay, direct pay and holds
Not every work path pays through SquadGoo. Eligible in-app-pay work can involve funding, a hold, completion and release checks. Direct-pay arrangements remain separate. A hold is not a completed payout or an unconditional refund promise.
Compare payment pathways · Understand wallet balancesArrival, location and work records
Where the work flow supports them, arrival codes, location updates and work-status steps help coordinate the job. Availability and duration depend on the work and payment path. They are not a blanket promise of continuous tracking or proof of work quality.
Read the work and transparency guideReviews, profiles and your judgment
Profile information, reviews and response history can add context. Consider what is relevant to your specific job. A positive review or high matching score cannot guarantee a future outcome.
Understand repeat work relationshipsPublic community and reporting
The Public Forum lets people discover and discuss work and services. Posting, following or expressing interest does not create a work contract or grant private access. Use the available in-app reporting and blocking controls when needed.
Explore the Public ForumProblems, disputes and support
Use support for an account or work issue. Include the relevant job or reference information and a clear explanation. Payment disputes follow the applicable path and review; an AI explanation is not a binding dispute decision.
Open support options · Email supportPolicies and personal information
Read the current Terms and Privacy Policy for the rules and information-handling explanation. The public website is a guide, not a replacement for the conditions shown in your account or the agreement you review.
Terms · Privacy · Account deletionTake the next step with context.
Recruiting, seeking work and arranging a service are different journeys. Explore the path that fits before creating an account.